Safe Shopping Guarantee
Our safe shopping guarantee protects you while you shop, so that you never have to worry about credit card safety.
We guarantee that every transaction you make at Deutsches Haus will be 100% secure. You will pay nothing if unauthorized charges are made to your card as a result of shopping at deutscheshaus.com.
We do not store your credit card information on our servers as some companies do. This prevents hackers from gaining possible access to your information. Your credit card numbers are kept safe with our merchant provider. The only information we gather about you is the information needed to process your order and communicate with you. You can be assured your information will be kept safe.
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If it turns out that your bank does hold you liable for any of this $50.00, we will cover the entire amount, up to the full $50.00. We will cover this liability only if the unauthorized use of your credit card was through no fault of your own from purchases you made online at deutscheshaus.com.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
We use secure server software (SSL) which is the industry standard and one of the best types of software available today for secure commerce transactions. It encrypts all of your personal information, including your credit card number, name, and address, so that it can’t be read while the information travels over the Internet.
If you still feel uncomfortable entering your card information on our website, there are two other options:
- You can choose PayPal as you check out. You do not need to have an account with them in order to use their services. When using PayPal, there is no need to enter credit card information on our website because your information is kept safe at PayPal.
- We also accept checks and money orders. You can choose this option as you go through the check-out process. Please note that if you send payment by check, we need at least ten days for check clearance before your product can be shipped.